Joining Wonder Aventure means becoming part of a leading European gift solutions group, offering turnkey experiences in the world of sport, well-being, gastronomy and holidays.
With 600 employees and sales of 250 million euros, our products are distributed in France, Spain, Italy, Belgium, Switzerland, the Netherlands, Portugal, Denmark, Sweden, Norway, the USA and Canada. Wonderbox continues to grow strongly, with the ambition of always being at the forefront of innovation in the leisure and gift markets.
Respond to customer inquiries through various communication channels.
Help customers solve problems and provide solutions.
Forward complex issues to appropriate departments for resolution.
Maintain customer records and details of interactions.
Gather customer feedback to support process improvement efforts, while monitoring RSS feeds and tracking marketplace performance.